very, very disappointed with Inkubook service

I like to save up my printing services and print multiple books to save on shipping and handling.   DON”T try this with Inkubook!

It turns out that if you order different books that you are forced to pay shipping and handling on each different book order.  I ordered and then talked to customer service. They said that is the way it is and it is something that they would like to change in the future but can’t be done now.

Their help statement:

7. If I’ve made more than one book can I order copies of each of them at the same time?

If you’ve made more than one book with Inkubook, you’ll need to order each book separately. Because each book is printed at the time it is ordered instead of being plucked off a shelf of pre-printed books, each book must be prepared and tracked separately. It’s like getting a made-to-order outfit instead of buying something off the rack.

They told me if I would have talked to them beforehand, they would have given me a coupon code for shipping and handling..    No where does it state in that help, the offer to talk to them first for shipping and handling discounts.

Anyway, extremely disappointed in Inkubook and customer service.  They seemed unable to do much or offer to help.

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